Complaints handling

It is of course annoying if you have a complaint about the service you experienced. However, we kindly ask you to forward your complaint to the customer contact department by e-mail. This can be done by e-mail, regular mail and/or telephone. Our employees from the customer contact department will review the complaint and try to resolve the complaint to everyone's satisfaction.

By email: service@waterontharder.com

Write:

24Man INT B.V.
Amsterdam.
Herengracht 124
1015BT Amsterdam
Netherlands

After receiving your complaint you will receive a confirmation from us.
We will process your complaint reply within 24 hours of receipt, if it needs more time, we will inform you.

Easy ordering

You can order the Amfa4000®, the alternative to a water softener, easily and quickly via our webshop.

Do you have any questions??

Do you have a question about the Amfa4000® or would you like to know more about placing an order?